How DEMA Solutions Scaled Localization Operations and Reduced TBMS Costs by 43% with Orchestrum

DEMA Solutions is a professional language service provider (LSP) specializing in translation, post-editing, revision, and desktop publishing (DTP) projects. Working from multiple locations, with clients across multiple languages and domains, DEMA’s team is dedicated to maintaining quality, consistency, and efficiency at every stage of the localization workflow. As the company grew, so did the complexity of its localization operations. DEMA needed a Translation Business Management System (TBMS) that could support scalability without compromising performance or driving up costs. Their goal was to modernize project management, automate repetitive workflows, and simplify vendor coordination, all within a cost-efficient framework. That’s when DEMA Solutions turned to Orchestrum TBMS, a translation management solution designed by LSP professionals, for LSPs.

The Challenge: High Costs and Limited Scalability

Before adopting Orchestrum, DEMA Solutions faced several challenges that hindered efficiency and growth:

High licensing and per-user fees that quickly inflated operational costs.

Limited scalability due to restrictive pricing models and rigid system setup.

Slow performance and unintuitive interface, which impacted user adoption and project turnaround times.

Difficult vendor coordination and lack of real-time visibility across teams.

As one project manager explained, “Our previous system was very expensive. Prices increased quickly, and managing multiple user licenses was difficult.” The rising costs and limited flexibility prompted DEMA to search for a modern LSP software solution that could scale affordably and fit their workflow better.

The Solution: A Scalable, Affordable, and User-Friendly TBMS

After evaluating several options, DEMA Solutions chose Orchestrum TBMS for its affordability, intuitive design, and no-per-user pricing model, a game-changer for scalability in localization.

“Affordability and the no-per-user pricing stood out, especially for future growth,” said DEMA’s Quality Manager. “The system is sleek, responsive, and easy to learn, which helped our team adopt it quickly.”

Orchestrum’s implementation process was smooth and fully supported. The onboarding team guided DEMA through every step of migration and configuration, ensuring that the platform was ready for immediate production use. Thanks to Orchestrum’s intuitive UI, the team required minimal training before becoming fully operational.

Additionally, Orchestrum’s flexibility and open architecture allowed DEMA to integrate essential tools like their invoicing platform, to automate billing and reduce manual tasks. Custom workflows were also implemented to reflect DEMA’s specific project management processes.

Results: Cost Optimization, Visibility, and Efficiency

Since implementing Orchestrum TBMS, DEMA Solutions has achieved measurable improvements across several key areas:

Scalable Growth Without Additional Costs

The no per-user pricing model allows every team member to access the system freely, without shared accounts or additional license fees, resulting in a 43% reduction in overall TBMS expenses after switching to Orchestrum.

Streamlined Vendor Coordination

Real-time visibility into vendor availability and capacity has simplified project scheduling and improved communication. With Orchestrum’s centralized project tracking, teams can coordinate more efficiently and make faster, data-driven decisions.

“It’s much easier to keep everyone aligned since everything happens in one place,” one project manager shared. “Communication and visibility have improved a lot.”

Enhanced Efficiency and Workflow Automation

Orchestrum’s automation features and fast system performance have led to significant time savings and smoother project execution. The platform’s localization workflow automation capabilities have minimized manual tasks and reduced turnaround times.

Smarter Cost Management with BI Insights

Orchestrum’s Business Intelligence (BI) module provides detailed, customizable reporting that helps DEMA monitor production costs and track performance metrics in real time. Guided by reliable data and insights, the team can make data-driven decisions and continuously improve project accuracy and efficiency, while the predictable pricing model ensures long-term cost control.

Improved User Experience and Client Satisfaction

The user-friendly interface, fast performance, and reliability of Orchestrum TBMS have improved internal satisfaction and external delivery quality. Training time was significantly reduced thanks to the platform’s easy-to-navigate design, allowing the team at DEMA to become productive quickly. These improvements have led to faster, more transparent deliveries and higher client satisfaction.

Key Features That Made the Difference

No Per-User Pricing Model: Enables unlimited scalability and predictable budgeting.

Integrated BI Module: Offers detailed reporting and financial tracking for better decision-making.

Real-Time Vendor Visibility: Improves coordination and workload balance.

Localization Workflow Automation: Reduces manual work and accelerates delivery.

Intuitive User Interface: Minimizes training time and boosts productivity.

Outstanding Support and Flexibility: Orchestrum’s responsive team ensured a seamless transition and continuous improvement.

Impact and Recommendation

For DEMA Solutions, Orchestrum TBMS became more than just a management tool, it became a growth enabler. The company successfully optimized its localization workflows, scaled operations without increasing costs, and enhanced efficiency across teams.

As summarized by DEMA’s team:

“Orchestrum is reliable, fast, and easy to use, a perfect fit for growing LSPs. It’s affordable, scalable, and backed by an excellent support team.”

Today, DEMA continues to expand its localization capabilities with the confidence that Orchestrum can adapt to its evolving needs.

Discover How Orchestrum Can Help Your LSP Scale Efficiently

Is your LSP ready to scale smarter, not costlier? Experience automation, scalability, and data-driven control, all while reducing operational costs with Orchestrum TBMS.

Visit orchestrum.com now to learn more or book a demo today.

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